Through the HR Crowd Process Review Service, organisations gain insights into leading practices, helping them identify key initiatives to close process gaps, manage risks, and establish strong governance, principles and frameworks. This results in better data quality, improved efficiency and stronger compliance.
Our consultants use HR Crowd Accelerators to guide and facilitate these reviews effectively.
What the process review covers
The HR Crowd Process Review Tools support a structured approach across the following key areas:
- Current state (as-is) process review
- Future state (to-be) process considerations
- Process principles, governance and frameworks
Process review artefacts included
The Process Review Accelerator provides comprehensive artefacts, including:
- A summary list of common HCM processes
- A summary of typical HCM personas and user roles
- Leading practice process diagrams
- Descriptions of leading practice processes
- Industry-specific scenarios and process variations to consider.
Functional areas reviewed
The accelerator covers a wide range of core HCM and payroll areas:
- Organisational data management
- Job framework and position management
- Recruitment
- Onboarding
- Employee data management
- Employee movement and deployment
- Leave management
- Time data management
- Payroll data management
- Payroll processing
- Payroll disbursements and reconciliations
Facilitated current state (as-is) review
Using accelerator artefacts, our consultants help organisations assess their current core HCM business processes. This includes identifying:
- Process gaps
- Segregation of duties risks
- Business compliance risks
- Duplicate efforts
- Manual and time-consuming steps
- Dependencies that cause process bottlenecks
- Single-point dependency risks
- Variations across business areas
- Key process statistics (e.g. late leave approvals, delayed new hires)
It is essential that an organisation can clearly visualise its structure and ensure all HR users have the information they need to perform their roles effectively.
Facilitated process and data governance and compliance review
Using our leading practice templates, consultants work with business process owners to:
- Review process governance and ownership and identify potential areas for change and or improvement
- Review process principles and identify variations, or assist in establishing the principles to improve consistency across the organisation
- Evaluate dashboards and process status views for key user personas, identifying areas for change or improvement
Facilitated process design (optional)
Following the as-is and governance reviews, consultants can assist organisation process owners in designing improved future state processes. Using leading practice templates and insights from earlier phases, the team helps you bridge identified gaps and reduce risk exposure.
Key outcomes of using the accelerator
Our Process Review Accelerator enables organisations to understand how and where to:
- Improve end-to-end management of core HCM, time, and payroll processes
- Bridge compliance gaps and meet obligations to legal authorities and employment instruments
- Make necessary changes to meet employee expectations
- Enhance efficiency and reduce labour cost overheads
- Create better process experiences and distribute workload more effectively
With HR Crowd’s tools and expertise, organisations can not only meet compliance requirements but also optimise their core HCM, time and payroll processes to deliver greater business value and employee experience.
