HR Crowd offers a comprehensive solution release and support service to help clients maximise the value of their SAP SuccessFactors investment.

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SuccessFactors releases

Our release and change management service is designed to help CIOs and CHROs stay up to date with the latest features and functionality of SAP SuccessFactors.

Our certified experts work closely with your organisation to plan and manage releases and upgrades, ensuring minimal disruption to business operations.

We provide a full range of services including:

• Aligning release strategy with business goals
• Conducting impact assessments for both optional and mandatory updates
• Managing and executing solution releases and upgrades
• Providing guidance on required regression and release testing
• Supporting release and regression testing activities
• Assisting with change impact assessments and related training

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Opt-in release opportunities

We also provide advice on optional release features, helping you assess benefits, potential impacts, and the required changes. This includes guidance on:

• Change management
• Testing planning and execution
• Training and enablement for new features

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Ongoing SuccessFactors support

Our team provides ongoing support to ensure that your solutions are running smoothly and any issues are resolved quickly. With our Solution Release and Support service, you can be confident that your SAP SuccessFactors solutions remain current, supported, and aligned with your business objectives.

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Ongoing SAP Payroll support

We also offer dedicated support for SAP and SAP SuccessFactors payroll solutions. Our aim is to help your organisation stay compliant and competitive by keeping payroll processes and configurations up to date with:

• Award changes
• Enterprise agreement changes
• Internal policy updates
• Legislative and regulatory changes

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With HR Crowd’s solution release and support services, CIOs and CHROs can be confident systems are always aligned with both operational and compliance requirements.

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