28 September, 2026
HR Crowd has launched CrowdComply, a new workforce compliance and readiness solution designed to help organisations know whether employees, contractors and contingent workers meet the requirements of their roles before work is assigned.
Now available on SAP Store, CrowdComply responds to a challenge HR Crowd consultants have repeatedly encountered in complex workforce environments: information needed to establish whether someone is qualified and approved for work can be spread across HR and learning systems, rostering platforms, spreadsheets and different parts of the business, with the same information often maintained in different places, creating duplicate and potentially inconsistent records.
The issue is particularly relevant for distributed, compliance-intensive workforces in sectors such as utilities, mining and care, where people work across multiple sites or business units and may require current licences, certifications, competencies or role-specific authorisations. Whether that is authorisation to work around high-voltage infrastructure, certification to work at height or clearance to work with children and other vulnerable people, an expired or missing requirement can have consequences well beyond compliance.
PwC's 2025 Global Compliance Survey found that Australia lags in compliance capability. The survey points to the wider data challenge, with nearly 70% of Australian respondents saying data reliability and quality made compliance more difficult and the same identifying complex, disaggregated organisational data as an obstacle.
The consequences of fragmented workforce information extend beyond HR. Managers, schedulers and operational systems rely on accurate, up-to-date status to assign work, manage site access and support safety-critical operations. Knowing people hold the required qualifications, training and authorisations before deployment helps organisations reduce safety and compliance risk, respond quickly to changing requirements and keep work moving.
“Organisations have invested significantly in HR technology, but critical information about whether someone is qualified and approved for their role can still sit across different systems and parts of the business,” said Judith Carelsen, Co-CEO, HR Crowd.
“There’s an opportunity to extend the value of that investment by bringing this information into a clearer, more reliable picture of workforce readiness. It gives organisations greater confidence in their compliance position and in the workforce decisions they make every day.”
Changing regulation is sharpening the need for accurate workforce information. Australia’s strengthened Aged Care Quality Standards, which took effect with the new Aged Care Act on 1 November 2025, require relevant providers to ensure workers have appropriate qualifications, skills and experience, maintain relevant workforce records and demonstrate conformance during audit.
Built on SAP Business Technology Platform (SAP BTP) and integrated with SAP SuccessFactors, CrowdComply uses SAPSuccessFactors Talent Intelligence Hub to connect each role with the licences, certifications, skills, learning and authorisations required to perform it. It connects those requirements with evidence they have been met, providing a real-time view of who is ready and approved for work, where gaps remain and when requirements are approaching expiry.
Malcolm Soans, Director of Technology & Innovation at HRCrowd, said CrowdComply grew out of patterns the team was seeing while working with enterprise customers.
“We kept seeing variations of the same problem. Learning might hold one piece of the picture, HR another, while safety, operations or scheduling need to know whether that person is ready for the work in front of them.
“We didn’t want to create another stand alone repository for compliance documents. CrowdComply starts with the role and what someone needs to perform it, then connects that to evidence those requirements have been met. It turns compliance information into something the business can use at the point workforce decisions are made.”
Employees can upload and maintain relevant evidence through self-service, while automated workflows, expiry monitoring and alerts help ensure the right people know when action is required. Dashboards provide visibility of status and gaps, with controls over sensitive employee documentation.
That status can also support scheduling and rostering, site access, workforce planning, time capture, and safety processes, reducing reliance on separately maintained records.
By bringing requirements, evidence and status together, CrowdComply is designed to reduce manual administration, identify compliance gaps earlier and make relevant qualifications and authorisations easier to check before work is deployed. This gives organisations greater confidence to deploy people where they are needed, respond quickly as requirements change and demonstrate compliance when required.
CrowdComply is now available on SAP Store: CrowdComply on SAP Store
See how CrowdComply connects role requirements with up-to-date worker status, helping you know who is compliant and ready before work begins.
Book a CrowdComply demo. Contact Malcolm Soans, Director of Technology & Innovation.
Sources
PwC Global Compliance Survey 2025 (Australian insights)
Aged Care Workforce Obligations and Strengthened Quality Standards
